Tiles for Hotels, Resorts and Restaurants

A hotel is really two buildings with different rules. Front of house is judged entirely on how it looks under lighting a designer chose. Back of house is judged on whether it survives a commercial kitchen and a laundry. The same project needs both specifications, and the programme has an immovable opening date attached.

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Specification by area

AreaSpecifyGoverning factor
Lobby and receptionPGVT gloss or big slabFirst impression under designed lighting
Guest roomLarge format GVTAppearance, low traffic
Guest bathroomTextured GVT, R10-R11Wet, barefoot, liability
CorridorDouble charged or full bodyTrolley traffic all day, every day
Restaurant floorMatt GVT or double chargedSpills, chairs dragging
Commercial kitchenFull body anti-skid, R12Grease, water, hygiene regulation
PoolsideOutdoor R11-R12Barefoot on a permanently wet surface
Terrace and balconyOutdoor full body, R11Sun, rain, thermal movement
Back of house and laundryFull body, R11Heat, chemicals, trolleys
Spa and wet areasTextured, R11Continuous humidity

Two things that decide a hospitality job

The first is poolside slip resistance, which is the single largest liability exposure in a hotel. Barefoot traffic on a permanently wet surface is the most demanding slip case there is, and it is worth over-specifying: R11 as an absolute minimum, R12 on any slope or step, and light tones so the surface does not become too hot to stand on. Every year hotels are sued over poolside falls, and the specification is the first document that gets examined.

The second is the programme. A hotel has a published opening date, marketing committed against it and staff hired to it, and the tiling sits near the end of the critical path. Single-batch production for a whole property takes three to five weeks before shipping, and sea freight adds three to five weeks more. Ordering late does not compress; it just means the opening slips. We schedule hospitality containers by area — back of house first, guest rooms next, lobby last — so trades can follow each other rather than waiting on one delivery.

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What slip rating does a hotel poolside need?

R11 as a minimum and R12 on any slope, step or ramp. This is the highest-liability surface in a hotel and is worth over-specifying. Light tones also matter, because a dark tile around a pool becomes too hot to walk on barefoot.

Can you match tiles to a designer specification?

Yes. Send the specification or a physical sample and we will match the decor, the format and the finish, or produce to it under OEM if the quantity justifies a dedicated run.

How far ahead should a hotel order?

Allow three to five weeks for single-batch production plus sea freight and clearance. For a full property, starting three to four months before the tiling date gives room for sample approval, production and phased delivery.

Can deliveries be phased by area?

Yes, and we recommend it. Back of house first, guest floors next, lobby and public areas last, so the trades can follow each other and the site is not storing the whole order at once.

Discuss a hospitality project

Send the area schedule and the opening date. We will work backwards to a production and delivery programme.

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